777jia Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how 777jia collects, uses, and protects your data.
This privacy policy applies to all users of the 777jia platform. By using our website, creating an account, or using our services, you are considered to have acknowledged and agreed to the terms of this policy. Please read the full policy carefully.
Section 1: Introduction and Scope
777jia is a trusted online gaming platform that provides live casino, slot games, and cricket betting services for players in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy ("Policy") describes how we collect your personal information, how we process it, where we store it, and under what circumstances we may share it with third parties.
By using any service on the 777jia platform, any page of the website, or the mobile version, you are considered to have been informed of and agreed to all the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform and contact us for assistance.
Section 2: Nature of Information Collection
Registration and Account Information
When you create an account on 777jia, we may collect the following information:
- Your full name and username
- Email address and contact information
- Date of birth (for age verification — only users aged 21+ may register)
- Residential address
- National ID card or passport number (when identity verification is required)
- Bank account or mobile banking information for financial transactions (bKash, Nagad, Rocket, Upay)
Automatically Collected Information
When you use our platform, certain information is collected automatically, such as:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Page visit logs, session duration, and click data
- Behavioral data collected through cookies and similar tracking technologies
- Referral URLs and traffic sources
Financial Transaction Information
During deposit or withdrawal processing, we store the transaction date, amount, method, and related financial details. This information is retained as part of our anti-money laundering (AML) and fraud prevention measures. 777jia follows a minimum deposit policy of ৳500 and a minimum withdrawal policy of ৳800.
Section 3: Purpose of Data Use
Service Operation and Improvement
We use the collected information for the following purposes:
- To create, manage, and verify your account
- To process deposits, withdrawals, and bonuses
- To monitor gaming activity and ensure fair play
- To improve the performance of our platform and the user experience
- To identify and resolve technical issues
Security and Legal Compliance
Information is used to ensure the security of you and our platform:
- To detect and prevent fraudulent activity
- To enforce the 21+ age verification and responsible gaming policy
- To comply with anti-money laundering (AML) regulations
- To meet applicable legal or regulatory obligations
- To respond to court orders or lawful requests from government authorities
Communication and Customer Service
We use your contact information to send you important account-related notifications, transaction confirmations, security alerts, and customer support services. 777jia's 24/7 live chat service is operated in Bengali, where our team is always ready to quickly answer any of your questions.
Section 4: Cookie Policy
What Are Cookies and Why Are They Used
Cookies are small text files that our website stores on your device. They help make your next visit easier and more personalized. 777jia uses the following types of cookies:
- Essential Cookies: Required for the basic functionality of the website, such as maintaining login sessions.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to analyze user behavior on the website to improve the platform.
- Security Cookies: Used to detect and prevent fraudulent activity.
Cookie Controls
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some important features of our platform to not work correctly. For more information about managing cookies, contact our support team via live chat.
Section 5: Data Sharing Policy
777jia never sells your personal information. Information is shared with third parties only in the limited circumstances described below.
Service Provider Partners
We work with certain trusted third-party service providers who assist in operating our platform. These include:
- Payment processors (bKash, Nagad, Rocket, Upay, and bank transfer partners)
- Identity verification service providers
- Game software providers (including Pragmatic Play, JILI, PG Soft, Spribe, and others)
- Data security and cybersecurity providers
- Customer service technology providers
We share only the necessary information with these partners, and they are contractually obligated to comply with our privacy standards.
Legal Obligation Cases
We may be legally required to disclose information in the following cases:
- To comply with court orders or government directives
- When assistance is needed in investigating fraud, money laundering, or other criminal activities
- To protect the rights and assets of ourselves or other users
- To protect someone's safety in an emergency
Business Transfers
If 777jia undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity. In such cases, we will notify you in advance and the new entity will also be obligated to comply with privacy standards equivalent to this policy.
Section 6: Data Protection Measures
Technical Safeguards
777jia adopts industry-standard technical measures to keep your information secure:
- SSL/TLS Encryption: All data transfers are conducted through encrypted connections.
- Two-Factor Authentication (2FA): Two-step verification to enhance account security.
- Firewall and Security Monitoring: Active monitoring systems to prevent unauthorized access.
- Regular Security Audits: Periodic security assessments to identify potential vulnerabilities.
- Encrypted Data Storage: Sensitive information is stored in encrypted form.
Organizational Protection Measures
Only authorized personnel can access your personal information, and they are required to follow strict privacy rules. We regularly provide our staff with data protection training. In the event of a data security breach, we take prompt action and notify affected users as quickly as possible.
Section 7: Your Rights
Right to Access and Modify Information
As a user of the 777jia platform, you have the following rights:
- Right of Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of inaccurate or incomplete information about you.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances (excluding matters subject to legal obligations).
- Right to Restrict Processing: The right to request restriction of the processing of your information in certain cases.
- Right to Withdraw from Marketing: The right to opt out of promotional communications.
How to Exercise Your Rights
To exercise any of the rights mentioned above, contact us directly. Our support team is active 24/7 via live chat and can process all your questions and requests in Bengali. We will endeavor to respond within 30 business days of receiving your request.
Section 8: Data Retention Period
Retention Duration
We retain your personal information for as long as it is necessary or legally required. Retention periods may vary for different types of information:
- Account information: for the duration the account is active and for the applicable legal period after closure
- Financial transaction records: generally 5-7 years (in accordance with legal and financial regulations)
- Gaming activity logs: for the period necessary to ensure security and fairness
- Communication records: for the period necessary to improve customer service quality
Data Deletion Process
Upon expiry of the retention period or upon receipt of a valid deletion request, 777jia securely deletes or permanently anonymizes your information so that your identity cannot be recovered.
Section 9: Protection of Minors
777jia strictly operates for users aged 21+ only. We do not knowingly collect personal information from anyone under the age of 21. We verify age during the registration process, and if we learn that an account holder is under 21, that account is immediately suspended and all associated information is securely deleted. If a parent or guardian believes their minor child has registered on our platform, please contact our support team immediately.
Section 10: Policy Changes and Updates
Policy Change Process
777jia may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying an update prompt when you log in to the platform
- Changing the "Last Updated" date at the top of this page
Continued Use After Changes
If you continue to use the 777jia platform after a policy update notification has been sent, it will be assumed that you have accepted the updated policy. If you do not agree with the terms of the new policy, you may close your account. Use our 24/7 live chat service for assistance with this.
Section 11: Contact Us
We are here for any privacy-related questions
If you have any questions, concerns, or requests regarding this privacy policy, contact our support team directly. We are ready to answer all your questions in Bengali.